RMA Request | Dynamic Stone Tools

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Return Policy — please read to the end

Return window

Unused items in original packaging may be returned within 30 days of delivery.

RMA required

An RMA number is required on all returns. Do not ship anything back until you receive one; returns without an RMA may be refused.

Restocking fee

Up to 15% may apply to non-defective, opened returns. No restocking fee on defective or incorrectly shipped items.

Non-returnable

Used consumables, hazardous materials, chemicals and adhesives, custom/made-to-order items, and clearance/final-sale items.

Return shipping

We provide a prepaid label only for defective or incorrectly shipped items. For buyer’s-remorse returns, the customer pays return shipping.

Refunds

Issued to your original payment method after inspection, typically within 5–7 business days. Original shipping is non-refundable unless the return is our error.

Scroll to the bottom to enable acceptance.

I have read and agree to the Return Policy above, and I understand I should not ship anything back until I receive an RMA number. *

Start my return